SHIPPING & INSURANCE
FREE SHIPPING TO DOOR
We deliver our products to almost any destination worldwide. Through our Express Mail Service, your package will be transported directly to your door. A tracking number will be provided so you can monitor your shipment in real time.
Once your order is received, if the rims are in stock, we immediately begin applying decals and hand-building your wheelset. The wheels will cure for 1–2 days for stress relief before undergoing a final QC to ensure absolute perfection.
Duty-Free Service
WHAT IS IT?
In addition to our Free Shipping, we offer a Tax-Free (DDP) Shipping Service to eliminate unexpected import fees.
When you select this service, you won’t have to handle customs clearance or pay any additional customs duties or VAT on your BladeX order.
WHY CHOOSE IT?
Standard imports to Europe typically incur a 18%–25% customs duty. Our Tax-Free service is designed to save you both time and unnecessary costs, ensuring a seamless delivery experience.
HOW DOES IT WORK?
We operate a dedicated European logistics hub. Our freight forwarder manages all customs documentation and import duties at the border before the package is securely redirected to your delivery address.
To use this service, simply navigate to the Checkout Page, select “Duty-Paid Shipping”, and proceed with your Credit Card or PayPal.
ELIGIBLE REGIONS
This tax-free shipping option is currently available for:
United States
European Union (EU)
United Kingdom
Australia
United Arab Emirates
Malaysia
Thailand
Vietnam
Manila
Philippines
SPECIALLY DESIGNED PACKAGING FOR WORLD WIDE SHIPPING
To safeguard your wheels against shocks and impacts during transit, we developed a custom-engineered wheel box. It utilizes a high-strength internal structural layout that locks the wheelset securely in place while maintaining an optimal buffer zone from the outer walls.
By interlocking the wheels at a 30-degree offset using top and bottom protective covers, we achieve two key advantages:
Zero Direct Contact: It creates a dedicated physical barrier, preventing any rubbing or structural friction between the two wheels.
Eco-Friendly Efficiency: It significantly reduces packaging volume, optimizing shipping space and supporting sustainable, lower-carbon logistics.
SHIPPING INSURANCE
In addition to our custom-designed packaging, we purchase full transit insurance for every shipment to ensure a 100% secure purchasing experience for our customers. In the rare event of shipping damage or loss, you are completely covered. If components suffer partial damage, we will cover the repair costs.
Please kindly take photos as proof if you notice any damage upon receiving your package. If a shipment is confirmed lost, we will immediately arrange a replacement shipment.
Our track record shows near-zero incident rates for damage and loss, thanks to our exceptionally secure, custom-engineered packaging system.